Emotional Intelligence is the ability to manage one’s own emotions and recognise the emotional needs of your team and manage these calmly and professionally. It is also a vital part of Leadership Development within any organisation. Emotionally intelligent managers can deal with difficult employees, a demanding boss, rapid changes in the workplace and unexpected problems, while keeping a level head and a self-confident attitude.
This intensive 1-day Effective Team Leadership Using Emotional Intelligence course will equip all with effective ways to deal competently with current and future issues in the workplace.
The Accredited program is Aligned to Unit Standard 252031 (4 credits) in the Generic Management Level 5 Qualification
Emotional Intelligence will help you with self-management, managing individuals, teams ,and departments more competently
Assessing your current level of emotional competence
Assessing the positive impact of Emotional Intelligence in handling conflict.
Effective communication across all levels of organisational hierarchies
Discovering the 6 pillars of emotional intelligence
- Communication at NQF Level 3
- Mathematical Literacy at NQF Level 3
Duration: 1 Day